Consent

By accessing or using our website, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we request that you refrain from using our website or services.

Website Privacy

At Experiana Trails, your privacy is of utmost importance to us. We are dedicated to ensuring the confidentiality and security of your personal information and are committed to adhering to applicable data protection regulations.

Information We Collect

When you use our services or browse our website, we may collect the following types of information:
Personal Details: Includes your name, email address, phone number, and other contact details provided during bookings or inquiries.
Payment Information: Data related to your payment methods, such as credit/debit card details or billing addresses.
Browsing Data: Information like your IP address, browser type, device details, and browsing patterns, may be collected automatically via cookies or similar technologies.

How We Use Your Information

The information we collect is used to:
● Process Bookings and Payments: Ensure smooth transactions and confirmations for your trips.
● Enhance User Experience: Customize website features and improve service delivery.
● Communicate with You: Send updates about your trip, promotional offers, or important announcements.
● Ensure Security: Monitor and safeguard against unauthorised access or misuse of our website.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:
● Analyze Website Traffic: Understand user behaviour and improve website performance.
● Personalize Content: Provide tailored recommendations and advertisements based on your preferences.
You can manage or disable cookies through your browser settings. However, this may impact certain features of our website.

Third-Party Information Sharing

We value your trust and do not sell or trade your personal data. However, in certain circumstances, we may share your information with trusted third parties for:
● Payment Processing: To complete secure transactions.
● Service Delivery: Coordinate travel arrangements with third-party vendors.
● Legal Compliance: To fulfil legal obligations, such as responding to lawful requests or court orders.
All third-party partners are obligated to protect your data and use it solely for the agreed purposes.

Your Data Protection Rights

As a user, you are entitled to the following rights:
● Access: Request a copy of the personal data we hold about you.
● Correction: Ask for corrections to inaccurate or incomplete information.
● Deletion: Request the deletion of your personal data, except where legal or operational requirements apply.
To exercise these rights, please contact us via the details provided in the "Contact Us" section.

Children’s Information

We do not knowingly collect personal information from children under the age of 16. If you believe your child has provided us with their data, please contact us immediately, and we will take prompt action to remove the information.

Changes to Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Phone: +91-7023066079